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Pet Emergency Policies

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The most common question posed by pet owners is "what happens in an emergency?"     If your pet should become ill or hurt while staying at our pet resort our proceedure is as follows:

  1. We assess the situation and its gravity.
  2. We immediately call the owner, or the owner's emergency contact, and apprise them of the situation.
  3. We contact our vet and take the animal in for an evaluation. Our vet will then contact the veterinarian of record to consult and take whatever necessary action.
  4. We keep the owner informed on the animal's condition and any medications that may be prescribed.
  5. We comply with the owner's wishes at all times.
  6. All Vetrinary bills and services are the responsibility of the pet owner.


                  Please Ensure We Have Your

     Recent Emergency Contact Information on File


                   Contact Us  (403) 344-2553   email: ltm@telus.net